Frequently Asked Questions

Everything you need to know about your Dashing Diva experience.

How long does it take to process and ship my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.

What is your return policy for beauty products?

For hygiene and safety reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.

Are Dashing Diva products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Dashing Diva products are 100% cruelty-free and we offer a wide range of vegan-friendly options. Check individual product descriptions for specific ingredient details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking link. You can also log in to your Dashing Diva account and visit the 'Order History' section to see real-time updates.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select European countries. Shipping fees and delivery times vary by destination and will be calculated at checkout.